How To - Build a High Performing Team
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2m 50s
The last few years have placed enormous pressures on teams. What leads some teams to collapse under the pressure while others thrive? Research by Ron Friedman and colleagues has uncovered five things high-performing teams do differently to other teams. Learn more in this "how to" video.
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How To - Manage Bias
All of us have biases that shape our behaviour. In this video we explore three ways to reduce bias and minimise the impact of bias.
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How To - Create Customer Value
Creating customer value is central for any successful organisation. If we aren’t creating value for our customers, we are bound to fail. Learn more about ways to identify your customers and ensure you're meeting their true needs.
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How To - Avoid Excessive Pride
We’ve all heard the expression, pride comes before a fall. Being proud of our achievements is fine. The issue is when we elevate ourselves above others or think we are infallible. So whenever there is a track record of success, pride can become a problem. Learn five ways to avoid this risk.