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How To - Use Empathy in Leadership
The topic of empathy in leadership can lead to some really interesting conversations. Many leaders will talk about empathy being absolutely essential to leading others effectively - and they’re right. Others will talk about the risk of empathy leading to burnout as we take on the concerns of othe...
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How To - Make the Most of Having People Together
There has been a lot of debate and discussion about the need for offices. The global pandemic revealed just how possible it was for many people to work from anywhere. But research indicates there are five reasons to occasionally bring people together. In this video we explore how to make the most...
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How To - Stop Procrastinating
Procrastination plagues many of us. In fact, research suggests that around 25% of people have procrastination as a defining personality trait. But whether you procrastinate all the time or just every so often, I’m sure you would love to procrastinate a little less. Learn some practical steps to try.
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How To - Get Ahead at Work
There’s a popular myth in business that being self-centred and cold towards others can help you to get ahead. That if I act like an intimidating jerk, it will help me to get ahead at work. But does this actually work? We explore the research in this video.
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How To - Decide if a Problem is Worth Tackling
We can often be approached to address interpersonal issues or other sensitive topics. It's important to decide what issues are worth tackling, and which aren't. In this video we explore a simple question to ask to help decide if a problem is worth tackling.
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How To - Use Entrance Interviews
Many organisations have exit interviews with people who are leaving the organisation. However, it’s important not just to focus on those leaving our organisation - after all, they’ve already decided to move on. We need to also capitalise on those who are newer to our organisation and the fresh pe...
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How To - Use Ten Great Leadership Questions
With the advent of the Internet and AI, answers have become prevalent and cheap. It’s now the trustworthiness and quality of answers that varies. Questions are the valuable commodity now. In this video we explore 10 great questions you can use as a leader.
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How To - Have Better (and Fewer) Meetings
Over the past 50 years, the average amount of time leaders spend in meetings has steadily increased from below 10 hours per week in the 1960s to now approaching 23 hours per week. Research reveals three factors we need to get right to make meetings effective. We also share five ways to have bette...
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How To - Turn Criticism into Feedback and Growth
Feedback isn't always easy to give or receive. In this video we explore why that's the case, and tips for giving and receiving feedback more effectively.
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How To - Take a Break
Being busy and being effective rarely go together. In this video we explore the importance of recovery and breaks for our performance. You will find seven ideas for making a change to the way you work to deliver even greater results while also looking after yourself and others.
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How To - Inspire Others from the Outside In
The key mechanism of effective leadership is aligned motivation. As leaders we want a group of people who aren’t just motivated, but are motivated towards the same vision and objectives. Our job as leaders isn’t to motivate people, but rather to inspire them. When we inspire someone we are sparki...
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How To - Share Bad News
It's difficult to share bad news well. People have a tendency to "shoot the messenger" - placing the blame for the bad news on the person sharing it, and then avoiding that person. But there are simple steps we can take when sharing bad news.
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How To - Make the Workplace More Fun
A fun workplace isn't just a nice thing. Having fun at work has significant impacts on performance, engagement, and stress. But research shows that not all fun is created equal. In this video we explore why fun works best when it's part of the job itself.
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How To - Continue Learning at Work
In this video we explore the four drivers of learning identified by Charles Jennings - exposure to challenging experiences, opportunities to practice, participation in networks, and spaces for reflection.
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How To - Benefit From Doing Good
Research demonstrates there are numerous benefits for individuals and organisations from kindness and doing good at work. We provide three ideas to boost the amount of kindness in your workplace.
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How To - Pause Before You Pivot
There’s a lot of focus at the moment on the need for organisations and individuals to pivot. In this video we explore the four C's you should consider before making a change - Capability, Content, Channel and Call.
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How To - Build Hope
The concept of hope captures the human imagination. It's more than just optimistic thinking. Research demonstrates that we can build hope for ourselves and our teams. In this video we explore the research and share four ways a leader can build hope for themselves and others.
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How To - Avoid Micromanagement
With remote working, there's more micromanagement than ever before. In this video we explore what drives a leader to micromanage, and five tips to avoid it.
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How To - Deal with Jargon
The use of jargon has a negative impact on our ability to communicate clearly. Research shows that even when we explain jargon, it still reduces our influence.
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How To - Rely Less on Will Power and Build Self-Control
We are all faced with situations that require self-control, but it turns out self-control in the moment isn't a great approach. Researchers Williamson and Wilkowski identified four techniques we can apply in advance that can build our self-control.
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How To - Remove Frustrations for Your Team
Removing frustrations is an important part of effective leadership. In this video, we explore three conditions that magnify frustrations, and six tips to reduce frustrations for you and your team.
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How To - Apply the Four Skills of Leading in a Crisis
As we read the news it seems like there is a new crisis every week - fires, floods, earthquakes, financial mismanagement, and international tensions. And we also face crises at work as well. In this video we explore four skills that effective leaders show during a crisis.
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How To - Make and Break Habits
Researchers have used an interesting approach to find out more about making and breaking habits. There are two factors we can each vary to make or break a habit. Learn more in this video.
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How To - Drive Team Success Through Tasks, Processes and Relationships
Great teams reduce conflict by managing tasks, processes and relationships. Explore some helpful questions to increase the effectiveness of your team.