How To - Create Customer Value
Building Connections
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2m 8s
Creating customer value is central for any successful organisation. If we aren’t creating value for our customers, we are bound to fail. Learn more about ways to identify your customers and ensure you're meeting their true needs.
Up Next in Building Connections
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How To - Avoid Excessive Pride
We’ve all heard the expression, pride comes before a fall. Being proud of our achievements is fine. The issue is when we elevate ourselves above others or think we are infallible. So whenever there is a track record of success, pride can become a problem. Learn five ways to avoid this risk.
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How To - Succeed in a New Role
Starting a new role can be really challenging. There is so much to get your head around. Researchers Cross, Pryor and Sylvester found those who are most successful in new roles build broad, mutually beneficial connections right from the start. This helps these so-called "fast movers" to be more e...
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How To - Multiply Support Through Com...
If you needed help, who would you turn to? Most of us have a few friends or work colleagues that we can turn to for help. But how supportive do you think these people would be? It turns out that how much these colleagues and friends know and like each other has an impact on the level of support w...
