How To - Handle Sensitive Issues at Work
Difficult Conversations
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3m 20s
When sensitive issues arise in the workplace it can be hard to know what to say and do. We might shy away from political and social issues, or find it difficult to respond to those taking a particular stand on an issue. In this video we explore practical ways to handle political and other sensitive issues at work.
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Ask an Expert - Ralph Kilmann
In this interview we speak with Ralph Kilmann, conflict management expert and author of the book Mastering the Thomas-Kilmann Conflict Mode Instrument, detailing the tool he co-created almost 50 years ago. We discuss:
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