Live stream preview
Webinar: Rethinking Assertiveness
Influencing
•
19m
In this 20 minute webinar recording we discuss:
- Common misconceptions about assertiveness
- What is assertiveness?
- Measuring assertiveness
- Reflection and action
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In this 30 minute webinar recording we cover:
- Influencing “from” and not just “to”
- The importance of warmth and competence
- The most effective influencing tactics
- An opportunity for reflection and to plan action