Whether it’s working arrangements, a pay rise, contract terms with a client or project timelines with colleagues, we are all required to negotiate at some point. In this video we explore ways to negotiate effectively.

Negativity can really impact a team’s motivation and performance. In this video we explore how to manage a persistently negative team member.

It can be one of the most tricky conversations to have with your manager. This week we look at how to ask for a pay rise.

This week we’re exploring an ancient technique to help you memorise a presentation with numerous points in a set order.

In this interview we speak with Ralph Kilmann, conflict management expert and author of the book Mastering the Thomas-Kilmann Conflict Mode Instrument, detailing the tool he co-created almost 50 years ago. We discuss:
- What drew him to conflict in the first place
- Why conflict is on the rise an...

Many people want to be more assertive at work. This week we explore assertiveness as a type of conversation.

Delivering a presentation is a fear-inducing situation for most of us. This week we look at practical ways to manage pre-presentation nerves.

The working relationship with our manager is particularly important to our performance and career. We explore some practical ways to build this relationship.

We explore why focusing on identity is a better investment of time than focusing on personal brand.

In this interview we speak with Shane Hatton, author of the book Lead the Room. Shane works with individuals and teams around leadership, communication and culture. During the interview we explore:
- What it means to lead the various ‘rooms’ in our life and leadership
- Making a difference in the...

In this 20 minute webinar recording we discuss:
- Common misconceptions about assertiveness
- What is assertiveness?
- Measuring assertiveness
- Reflection and action

In this 30 minute webinar recording we cover:
- Influencing “from” and not just “to”
- The importance of warmth and competence
- The most effective influencing tactics
- An opportunity for reflection and to plan action