The last few years have placed enormous pressures on teams. What leads some teams to collapse under the pressure while others thrive? Research by Ron Friedman and colleagues has uncovered five things high-performing teams do differently to other teams. Learn more in this "how to" video.

Whether we have people reporting to us or not, we all have the opportunity to bring a leadership mindset to our work. Most of the results we achieve involve influencing others and managing relationships - these are fundamental leadership skills. In this masterclass we explore the four elements of...

It’s natural to be fearful of difficult conversations. We often become caught up with the downside risks - that we will damage the relationship or create even more challenges. However the best leaders become more and more comfortable with difficult conversations the more they practice. Learn more...

It’s no secret that people hate performance reviews. They are one of those 'must do' activities that both managers and team members tend to dislike. In this video we explore a regular one-on-one meeting format that can help address the challenges of performance management and engagement.

Autonomy is recognised as one of the core motivators people have in the workplace. With greater freedom and control over the way we perform our work comes higher levels of motivation and commitment. Research suggests that greater job control also improves our health and reduces our likelihood of ...

Leadership habits are important. We all have routines and disciplines that either help or hinder our leadership impact. The good news is that leadership is a set of skills and behaviours that we can all learn and develop. Leadership is what we do every day that helps us to achieve results through...

Research reveals that investing in the development of our people increases employee retention, even when they gain skills that can pay more. Learn more about the research and how to apply it with your team.

There are many reasons why people don’t delegate. Perhaps they are worried about quality of the results. Or they just don’t have the time to delegate. Many have had bad experiences with delegation going wrong in the past. However, effective delegation is at the core of great leadership. The rate ...

There has been a lot of debate and discussion about the need for offices. The global pandemic revealed just how possible it was for many people to work from anywhere. But research indicates there are five reasons to occasionally bring people together. In this video we explore how to make the most...

Over the past 50 years, the average amount of time leaders spend in meetings has steadily increased from below 10 hours per week in the 1960s to now approaching 23 hours per week. Research reveals three factors we need to get right to make meetings effective. We also share five ways to have bette...

Feedback isn't always easy to give or receive. In this video we explore why that's the case, and tips for giving and receiving feedback more effectively.

The key mechanism of effective leadership is aligned motivation. As leaders we want a group of people who aren’t just motivated, but are motivated towards the same vision and objectives. Our job as leaders isn’t to motivate people, but rather to inspire them. When we inspire someone we are sparki...

It's difficult to share bad news well. People have a tendency to "shoot the messenger" - placing the blame for the bad news on the person sharing it, and then avoiding that person. But there are simple steps we can take when sharing bad news.

With remote working, there's more micromanagement than ever before. In this video we explore what drives a leader to micromanage, and five tips to avoid it.

Removing frustrations is an important part of effective leadership. In this video, we explore three conditions that magnify frustrations, and six tips to reduce frustrations for you and your team.

Impostor syndrome is the fear of being exposed as a fraud. Thinking that we lack the capability necessary for the challenges we face, and are only avoiding being found out through hard work and luck. In this video we explore nine ways to rid yourself of impostor syndrome.

Richard Branson, the founder of Virgin, once famously said “Clients do not come first. Employees come first. If you take care of your employees, they will take care of your customers.” But does the research back this up? And what can we do to implement this idea in practice?

People make rapid judgements about our leadership capability. Here's how we can ensure we make a great leadership first impression.

We’ve all heard the mantra, work smarter, not harder. But sometimes our idea of ‘smarter’ still isn’t the smartest way to work. Here's how to make sure we're doing the right work.

Psychological safety isn't about being comfortable - it's about creating an environment where people can be confident trying new things, making the occasional mistake, and learning new skills. In this video we explore two leadership styles that help build an environment of psychological safety.

Change is ever present. In this video we explore the stages of change and how you can lead others through change successfully.

Effective listening is a core part of leadership effectiveness. In this video we explore levels of listening and five tips to improve your listening.

Whether it’s a completely new team, or a change in the members of a team, it can be challenging to bring a new team together. In this video we explore the stages of team development, and ways to build cohesion and purpose within your team.

Outstanding leaders undertake six daily practices that set them apart from the rest. In this 45 minute webinar you will learn what these practices are, and how you can incorporate them into your leadership to achieve results through people.