Coaching is a fundamental leadership skill and practice. It allows us to develop the capability of our people and the capacity of our organisations. Yet many people find coaching overwhelming or confusing. However the underlying principles in coaching are actually quite simple, and that’s what we will cover together in this course.

In this course we discuss what coaching is and isn’t. Coaching is like a tool in our tool belt - it’s not always the right tool to use, so it’s important to be clear about when to use coaching. We will discuss boundaries and confidentiality, making sure we set our coaching relationships up well. We cover core skills around asking questions, active listening, and note taking. Throughout the course we use a proven and well known approach to coaching - the GROW model.